Salesforce Administrator & Business Analyst

Hi, I’m Aanuoluwa. I am a Salesforce Admin and Business Analyst focused on simplifying work for teams and improving how people interact with Salesforce. I enjoy working closely with stakeholders to understand real needs, reduce manual effort, and design Salesforce solutions that make everyday work easier and uncomplicated. I’m practical and people-centred and I care about solutions that help the users who rely on them.

Key Competencies

• User Experience & Confidence: Configuring layouts, permissions, page structures and guided experiences so Salesforce feels intuitive and supportive.
• Process Analysis & Improvement: Mapping current processes, identifying pain points and designing simpler, cleaner process improvements using tools like Lucidchart and Miro.
• Stakeholder Communication: Working with users, managers and leadership to translate operational needs into functional Salesforce solutions.
• Reports & Dashboards: Designing custom reports and dashboards to track metrics, monitor user adoption, and provide actionable insights for data-driven decision-making.
• Workflow Automation & Process Logic: Build flows and validation rules to automate business processes and maintain data quality
• Business Analysis & Requirements Engineering: Conducting stakeholder interviews, facilitating discovery workshops, and documenting business and functional requirements to align solutions with business goals.
• Data Integrity & Governance: Using Data Loader, Import Wizard, and permission structures to maintain clean, secure and reliable data.
• Documentation & Training: Creating clear documentation, user guides and support materials to help teams feel confident inside the system.

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Featured Project: Bank Hub Customer Service System

End-to-end Salesforce solution combining backend automation with a customer-facing Experience Cloud portal. This project showcases everything from custom object design to a public-facing self-service portal.

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Let's Connect!

Download My Resume

📧 Email: [email protected]

💼 LinkedIn: Connect with me